Frequently Asked Questions

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Since our inception in 2008 in Mumbai, MONAARCH is one of India's leading manufacturer of Diamond Jewellery. MONAARCH has a wide range of necklaces, bracelets, bangles, earrings, rings, pendants, nose pins, Diamond & Gold watches, Platinum Jewellery, mini sets, uncut diamond jewellery, Accessories, Gem stones and full sets manufactured with and without stones in 18 and 22 karat gold. 

our goal was - and is - to introduce new and innovative ways for customers to purchase high quality diamond jewellery in the privacy of their own homes, on the go, and at their own pace. We aim to provide all the education, guidance, and value you need to make purchasing online easy.

Learn a little bit about us and see what our customers are saying, and you will find that our unique approach and reputation have allowed us to become one of the largest online jewelers today, now offering shipping all over the world.

Unlike traditional jewelers, MONAARCH  is available 24 hours a day, seven days a week. We offer phone support, live chat, and e-mail with non-commissioned diamond and jewellry experts are available for one-on-one consultations, to help you find your perfect fit. They’ll answer all your questions and assist you in placing an order on our site and shipping to your doorstep. Learn and shop the way you want, with no pressure.

MONAARCH introduces more than 5000 new models every year by 50 designers working in team.

Diamond jewellry is made using 18KT of gold because gold must have certain hardness for setting diamonds. 18KT gold is harder than the 22KT or 23KT. As a result, 18 KT gold is preferred setting for diamonds. 

Color refers to colorless, white shade, yellow shade, brown shade, and is priced respectively.

Colorless is the most expensive of all.

Clarity refers to external and internal blemishes, scratches, pits, clouds, feathers or pin points, found in the diamond.

Greater the clarity, higher the price.

Carat is the unit for measurement in weight.

The brilliance of a fine diamond is determined by the Cut of the stone.

Finest of cut is judged upon the amount of light reflected back to light, when viewed from the top.

In today’s Modernization Online banking, purchasing necessities and goods online are common across everywhere, we use a secure technology in order to protect you against the loss, misuse or alteration of your information, so you can order a diamond jewellery without hesitating. Therefore your information is safe with us.

Ordering on monaarchdiamondsandgems.com is easy and safe. Once you have selected the item you would like to purchase, click the "BUY NOW” button to place it in your Shopping Bag. You may also call us at +91 9819 944 955 for any kind of assistance required in order to facilitate your purchase.

We ship our jewelry through highly trusted carriers or Reputed Logistics Provider, so the risk and concern regarding the security and safety of the product is covered under all aspects. Plus, all our shipments are fully insured.

Yes, we ship our products to all countries at a cost.

Once your product is received from Monaarch manufacturing team, our customer support team will call and inform you the final product price. If the amount paid by you is higher than the final price, we will pay back your excess money and if the amount is higher than what is paid, then we will send you a payment link to complete payment process.

Yes. There will be a slight difference in the final product price and the amount you paid. This is because; after manufacturing the products, there will be change in weight. Therefore, we will calculate our final product price on the basis of final gold weight, diamond weight, stone weight and gold price booked on the date of purchase and make the charges as per the booking date.

Absolutely No. The final product will be same as you ordered online.

You can create your custom piece online, or call or chat with one of our diamond  jewellery experts. They will be happy to help you turn the design of your dreams into reality.

Let us know how we can assist by emailing us or calling us at 9819944955. We’re here 24/7 and always ready to help.

Monaarch doesn’t offer any discount on the products because you are buying all the products directly from the factory so the customers can compare the MRP price of the Big showrooms and our factory price before buying the products  

We're constantly sourcing diamonds to offer the finest quality at the most competitive prices In the industry, prices are based on suppliers buying power and market conditions at the time of sourcing. We price our diamonds based on our cost, not the current market or solely by its quality and size. And regardless of how competitively a diamond is priced at Monaarch we always pass the savings onto you.

Yes. We have a diamond price guarantee verification program to provide you with the confidence that you're receiving the best price on your purchase. This free program lets you compare the price of a competitor's diamond against a matching diamond at MONAARCH.

Custom diamond jewelry service has plenty of advantages that keep them at a higher level than normal jewellery service. Celebrities are known to flaunt their stylish side to the world as well as their jewellery collection. One would never see a celebrity wearing the exact jewellery as another celebrity .

This is what makes custom made jewelry so special and in demand. So, whether it is a special occasion or simply another day, one can wear custom made diamond jewellery to serve every kind of purpose. Also, individualizing gifts with custom made jewellery is a fine way to let that person know the amount of care and love behind the whole act.

In short, custom made pieces of jewellery are fine accessories that benefit people in several ways. So, to avail the finest custom made jewellery in Mumbai, one just needs to do a web search of Monaarch diamonds and gems to get the best deal.

Don't wear jewellery while doing rough work.

Never clean your jewellery in the sink, it could go down the drain.

Always remove your jewellery before bathing and grooming.

Remove your jewellery before working with chlorine bleach.

Keep it dry.

When not wearing your jewellery, be sure to store it in a fabric lined case or in a box with dividers or separate compartments - jewellery pieces can otherwise scratch each other..

 We have a complimentary plastic ring sizer that we'd be happy to send across to you. We'd love to help you get your ring size it right the first time!

Your jewellery is shipped in durable, tamper-proof packing that ensures that the contents remain intact. Your jewellery is fully insured till it reaches your doorstep, and we only work with reputed and established courier services for orders within India. Please do not accept any package that has been tampered with.

We process the national delivery only through reputed insured couriers. Please check if we deliver to your pincode. If there is no courier service available in your area, we do apologize for the inconvenience caused. 

All diamonds and gemstones jewellery bought from MONAARCH is certified by SGL, IGI, GIA or HKD and gold is BIS hallmarked, some of the most respected and trusted diamond grading bodies in the world

Sure.You can browse through our designs on the website and order your selected design by phone. Our customer Delight representative would help you place the order. Please contact them at +91 9819 944 955

Yes. Your order confirmation will be sent to the e-mail and whatsapp you provide while placing your order

Monaarch offer flexible online payment options including credit cards, debit cards, net banking and fund transfer Gpay, Paytm, Phone pay. But we do not accept COD orders.